August 12, 2021
Our Member Services team are the backbone of our business, they are always striving to improve their consistently high level of service to authors, publishers, visual artists and surveyor members in any way they can.
November 12, 2018
In late 2016, we began a multi-year project to modernise and integrate the agency’s numerous technological systems including finance, customer relationship management (CRM), member interface and data management. The aim of this project is to ensure that we can improve services to members using the most advanced cloud-based technology. This includes introducing a simplified payments model; […]
